Effective Date: January 1, 2025

This Privacy Policy describes how WP Agency LLC (“WP Agency,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information from clients, website visitors, and business partners.

By using our website or services, you agree to the practices outlined below.

1. Information We Collect

We may collect personal and business information, including:

  • Name, phone number, and email address

  • Business name and registration details

  • DOT, MC, EIN, and related compliance information

  • Billing and payment details

  • Website usage data (cookies, IP address, device information)

2. How We Use Your Information

We use your information to provide and improve our services, including:

  • Service Delivery: Processing filings, permits, registrations, and compliance services

  • Communication: Sending updates, reminders, support messages, and required notifications

  • Billing: Creating invoices and processing payments

  • Customer Support: Responding to questions and service inquiries

  • Legal Requirements: Meeting federal and state regulatory obligations

3. Information Sharing

We do not sell or rent your personal information.

We may share information only with:

  • Trusted service partners: payment processors, compliance specialists, and IT support

  • Government agencies: such as FMCSA, IRS, TXDMV, and state permitting offices, when required to complete a service

  • Legal authorities: when required by law, subpoena, or fraud-prevention efforts

All partners are required to maintain strict confidentiality and data protection standards.

4. Data Security

We use industry-standard security practices to protect your information, including:

  • Encrypted communications

  • Secure servers and firewalls

  • Access controls and restricted data access

  • Continuous monitoring for unauthorized activity

Despite these measures, no online system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain your information only as long as necessary for:

  • Providing services

  • Maintaining records for legal and regulatory compliance

  • Resolving disputes

  • Tax and audit obligations

After retention periods expire, data is securely deleted.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the information we hold

  • Correction: Update or correct inaccurate information

  • Deletion: Request deletion of your information (unless prohibited by law—e.g., FMCSA recordkeeping rules)

  • Withdraw Consent: Opt out of optional communications or marketing

To exercise your rights, contact us using the information below.

7. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Improve website performance

  • Analyze traffic and user behavior

  • Enhance your browsing experience

You may disable cookies at any time through your browser settings.

We use Google Analytics to understand how visitors use our website. Google may collect data as described here: https://policies.google.com/technologies/partner-sites

8. Third-Party Links

Our website may link to external websites.
We are not responsible for the privacy practices or content of third-party sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
All changes will be posted on this page with an updated Effective Date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

WP Agency LLC
6220 Westpark Dr, Houston, Texas 77057
Phone: 888-884-8758
Email: info@wpsagency.com